About Gemelli Business Services
Expert HR consulting dedicated exclusively to outpatient ABA clinics and behavioral health organizations.
HR Partners Who Understand Your World
Gemelli Business Services was founded on a simple belief: outpatient ABA clinics and behavioral health organizations deserve HR support from people who truly understand their unique challenges.
We're not generic HR consultants. We specialize exclusively in the ABA and behavioral health space because we know the difference between a BCBA and an RBT, we understand the pressures of managing multi-site operations, and we've seen firsthand how high turnover impacts both staff and clients.
Our team brings deep industry knowledge combined with strategic HR expertise to help ABA organizations build stronger teams, smarter systems, and more sustainable growth.
Why We Specialize in ABA Clinics
The ABA industry has unique workforce challenges that require specialized HR solutions
High-Touch Care Delivery
ABA services require intensive staff-to-client ratios and strong interpersonal skills, making recruiting and retention critical to quality care.
Competitive Labor Market
RBTs and BCBAs are in high demand across the industry. Clinics need strategic HR support to attract and keep top talent.
Multi-Site Operations
Many ABA organizations operate across multiple locations and states, creating complex HR compliance and coordination needs.
Burnout & Turnover
Frontline behavioral health work is emotionally demanding. Without strong HR systems, burnout and turnover become costly problems.
Rapid Growth Challenges
ABA clinics often scale quickly to meet demand, but growth without proper HR infrastructure leads to chaos and compliance risks.
Regulatory Complexity
Healthcare-adjacent industries face layered compliance requirements around labor laws, credentialing, and documentation.
Our Mission
To empower outpatient ABA clinics and behavioral health organizations with strategic HR solutions that strengthen teams, reduce turnover, ensure compliance, and support sustainable growth—so leaders can focus on delivering exceptional care.
Our Vision
To become the most trusted HR partner for ABA clinics nationwide, recognized for our industry expertise, practical solutions, and commitment to helping behavioral health organizations build thriving, resilient workforces.
Our Core Values
The principles that guide how we serve ABA organizations
Industry Expertise
We invest deeply in understanding the ABA space so we can provide relevant, practical guidance.
Partnership Approach
We work alongside you as trusted advisors, not distant consultants. Your success is our success.
Practical Solutions
We deliver actionable, real-world HR strategies that work in actual clinic environments.
Integrity & Ethics
We provide honest, transparent guidance grounded in compliance and ethical best practices.
Continuous Improvement
We stay current on HR trends, ABA industry changes, and emerging workforce challenges.
Compassionate Leadership
We believe strong HR systems support both business goals and employee well-being.
Our Story
Gemelli Business Services was born from firsthand experience with the HR challenges facing ABA organizations. Our founder recognized that generic HR consulting wasn't meeting the specific needs of outpatient ABA clinics—clinics needed partners who understood their operational realities, workforce dynamics, and growth pressures.
We started with a simple goal: provide strategic, practical HR support tailored specifically to the ABA and behavioral health space. Since then, we've worked with clinic directors, operations leaders, founders, and executive teams across the country to solve their toughest people challenges.
Today, Gemelli Business Services is a trusted HR partner for ABA organizations of all sizes—from single-location startups to multi-state providers. We're proud to help our clients build stronger teams, reduce turnover, improve compliance, and create workplaces where both employees and organizations thrive.
We Understand Your Challenges
Because we specialize in ABA clinics, we know exactly what keeps you up at night
We Know Your Workforce
- RBT recruitment and retention challenges
- BCBA credentialing and supervision requirements
- Administrative and support staff needs
- Clinic director and manager development
- Multi-site team coordination
We Know Your Operations
- Scheduling complexity and session coverage
- Client-to-staff ratio management
- Documentation and compliance requirements
- Billing and insurance authorization pressures
- Rapid growth and scaling challenges
We Know Your Pain Points
- Costly turnover disrupting care continuity
- Burnout among frontline and leadership teams
- Performance and attendance issues
- Employee complaints and relations problems
- HR compliance gaps and audit risks
We Know Your Goals
- Building a stable, engaged workforce
- Scaling operations without chaos
- Creating strong workplace culture
- Ensuring compliance and reducing risk
- Delivering exceptional client care consistently
Meet Our Team
Experienced HR professionals dedicated to the ABA and behavioral health industry
Mary White, SPHR
Chief Executive Officer (CEO)
Mary holds a 50% ownership interest in Gemelli Business Services. As CEO, she sets strategic direction, oversees company performance, and aligns operations and marketing to support sustainable growth. She ensures high standards of client service quality, professionalism, and brand reputation across all engagements.
David Watkins III
Chief Operating Officer (COO)
David holds a 25% ownership interest in Gemelli Business Services. As COO, he converts strategy into execution by building operational systems, managing delivery workflows, and ensuring client work is completed on time and to standard. He owns internal processes, capacity planning, and day-to-day operational discipline.
Tiera Watkins
Chief Marketing Officer (CMO)
Tiera holds a 25% ownership interest in Gemelli Business Services. As CMO, she leads brand strategy, demand generation, and marketing execution to produce qualified leads and support revenue goals. She oversees messaging, content, campaigns, and the lead-to-booking journey to ensure marketing efforts translate into measurable business outcomes.
Ready to Partner with HR Experts Who Understand ABA?
Let's discuss how we can help your organization build stronger teams and smarter HR systems.